We help organisations strategically manage their physical assets such as buildings and facilities, infrastructure, and plant and equipment throughout their entire lifecycle. Our goal is to maximise value and performance, minimise risk, and ensure assets support the organisation’s broader objectives. Key services include:

• Strategy and policy development: We support organisations develop asset management strategies including strategic asset management plans and policies that align with the ISO 55000 standards and industry leading practices
• Strategic lifecycle planning: We advise clients on the planning, acquisition, operation and maintenance, and disposal of assets in the form of lifecycle and maintenance cost models and plans, in a way that aligns with their corporate objectives and stakeholder requirements
• Performance optimisation: We identify ways to improve asset performance, reduce downtime, and extend useful life while minimising operational costs
• Risk management: We assess and mitigate risks associated with asset failure, regulatory compliance, and safety
• Systems needs requirements: We carry out needs assessments and support the procurement of asset management systems (e.g. CMMS/IWMS, EAM platforms)
• Criticality assessments and data analysis: We analyse asset data to prepare asset investment and prioritisation plans, and replacement cost models to support decision making, by evaluating the current state and importance of assets to prioritise investments for asset replacement and maintenance

We help helps organisations strategically plan, manage, operate and maintain, and optimise the environments in which they work, live and play. Whether it's office buildings, campuses, housing portfolios, health and aged care facilities, industrial sites, or public and social infrastructure, we focus on ensuring that our client’s facilities are safe, efficient, and compliant. Key services include:

• Operational strategy and planning: Designing tailored facilities management strategies that align with organisational objectives, budgets, and operating models
• Maintenance and lifecycle management: Advising on preventive and reactive maintenance programs, scheduling and strategic sourcing to extend asset life and reduce downtime
• Benchmarking: Maintenance and services cost benchmarking for both soft and hard FM including cleaning, pest control, waste management, security, grounds maintenance and mechanical, electrical, fire, and plumbing services - amongst others
• Structural and functional alignment: Reviewing and right-sizing FM teams aligned to contemporary industry standards based on performance benchmarks and comparator organisations
• Compliance and risk management: Ensuring facilities meet regulatory standards for safety, compliance, accessibility, and environmental performance
• Vendor and contract management: Streamlining procurement strategies, undertaking soft and hard FM procurement processes, developing and reviewing service plans, and optimising contract performance
• Technology integration: Procurement and implementation of software platforms for maintenance management to improve visibility and control
• Sustainability and energy efficiency: Identifying opportunities to reduce energy consumption, carbon footprint, and operating costs

We develop facilities management delivery models tailored to our client portfolios and operating environments that guide how they manage, maintain, and optimise their physical environments to support core business operations. Key elements of FM delivery models include:

• Service delivery and commercial model development: We develop, stress-test and refine service and commercial models whether they be in-house solutions, discrete trade packages by service discipline, or bundled arrangements for fully integrated comprehensive solutions
• Preventive and predictive maintenance schedules: We develop schedules of maintenance for hard and soft FM services, based on maintenance strategies, regulatory requirements, and industry standards to support asset planning and management
• Specification development: We prepare detailed technical specifications and maintenance tasks lists that document instructions for maintenance delivery
• Performance management frameworks: We create performance frameworks with KPIs aligned to contemporary industry practice for FM services and PPPs
• Payment mechanisms: We develop payment mechanisms and pricing schedules aligned to service and commercial models for clients to include in tender and contract documents and support with evaluation frameworks and approaches
• Contract management and service delivery plans: We prepare contract readiness management and service delivery plans as part of bid response requirements and contract requirements

MBM undertakes reviews / audits of service provider performance and identifies gaps between the required contractual and actual performance. The review includes observations and recommendations for service improvements

MBM prepares expression of interest, scope of works and tender documentation for Asset Management / FM services including tailored specifications, KPIs and contractual tender documents. We evaluate tenders and advise clients throughout the tender negotiation stages

MBM provides support to clients to develop their asset management/FM capabilities, including advise on internal functions, resource level and skills, procedures, processes and systems

MBM works with government departments to identify potential social and economic infrastructure projects suitable for private finance, prepares business cases, undertakes gateway reviews and identifies and assesses the preferred procurement options